Frequently Asked Questions

Order Questions 📦

I am NOT satisfied with one of your products, what should I do?

Ooofda that’s not good! Please shoot us an email at help@farmerssecret.com. Maybe our instructions were unclear and we can figure out how to make the product work for you. But if not, we will always find a way to make things right. Like literally, always, unless we go bankrupt.

I AM satisfied with one of your products, what should I do?

Wooohooo!! We thought you would be. PLEASE send us your results (before and after) photos at resultspics@farmerssecret.com. Nothing makes us happier than seeing these!

What is your return policy?

If you aren’t satisfied with our products, we stand by them. Simple as that! Reach out to help@farmerssecret.com and we’ll get it straightened out.

Do you offer free shipping?

Yes! Any order over $35 will automatically qualify for free shipping. No code required! 

Do you ship internationally?

Not really but if you are that big of a fan I’m sure we can hook you up. Email help@farmerssecret.com and we can figure out a way to make it happen.

Product / Brand Questions 👨‍🌾🤫

What makes liquid fertilizer better than granulars?

There are pros and cons to each and there are certainly situations where granulars can get you awesome results. However, we are a bit biased towards liquid fertilizers 🙂

Liquid plant food has the advantage of being immediately available for plants to utilize.

What makes your product better than other fertilizer brands?

Great Q. Check out are About Us page for more details, but long story short all our formulas are designed by professional agronomists (crop / soil scientists) and in many cases are the very same products that farmers (aka the pros) use to maximize yield on their crops. There is more that goes into a fertilizer than just N-P-K (micronutrients, trace minerals, etc.) and having real experts design our formulas gives us a big advantage over our competition.

Where are your products made?

All of our products are made in the United States with components (raw ingredients) sourced from the United States. The majority of our bottling is done in Kentucky!

Are your products organic?

We do sell some organic certified products and we are working on adding a few more organic products to our line but most of our products are not organic.

Are you a small business?

We ain’t Miracle Gro, that’s for sure! Help us take down Goliath 😎

Are all of your plant specific formulas unique?

No! Our products are designed for specific plants or periods in the growth cycle for optimal results. For the most part, that means each product will have a unique formula. Occasionally, the same formula will be the best option for two different products. For instance, our Snake Plant and Pothos fertilizer. We use the same formula for these two products because our agronomist team feels like that is what will get our customers optimal results. They are very similar plants in terms of nutrient needs.

We do two separate labels because the reality is most customers don’t want to do the research and read the fine print when buying a product like this. They have a snake plant and they want something that is going to perform well for their snake plant. That’s fine! We do, however, make it very clear (by putting our formulas right on the front of the label, among other things) when two products share the same formula so that a customer who has, for instance, a snake plant and a pothos doesn’t need to buy two different products.

We won’t name names but we think it’s pretty sad that some of our competitors have tons of products (sometimes literally dozens) that they market as plant specific formulas that are really the same formula with a different label slapped on it and the formulas hidden on the back of the label. We think that’s pretty disingenuous.

Can I buy Farmer’s Secret products in stores?

Our brick and mortar presence is limited right now so unfortunately likely not. But if you have a friend that runs a garden center tell them about us. If you ARE the friend that runs a garden center reach out to us at wholesale@farmerssecret.com and we’ll hook you up with some sweet plant food to delight your customers with!

Application / Instruction Questions 🌱

Can your products be foliar applied?

Yes definitely! For those that don’t know, a foliar application refers to spraying nutrients onto a plant’s leaves which allows for direct uptake into the leaves. This can be a great application method in many situations and can also be used in conjunction with soil applications.

Can I add extra fertilizer for better results?

Short answer: nope.

Plants can only absorb so many nutrients, and you can do more harm than good by adding additional food. Our instructions are written in conjunction with professional agronomists to fit the use case of that product, so we think they are pretty good and unless you are an experienced plant grower and know that your situation calls for additional feed, we wouldn’t recommend going over the instructed amount.

Do you have a product for X, Y or Z plant or a specific use case I have?

If you aren’t sure what product would be best for your specific needs (plant type, climate, time of year, etc.) email us at help@farmerssecret.com and we’d be happy to help you figure out a solution (even if our product isn’t the best fit, we can guide you to a good competitor’s product).

Can your products be mixed with pesticides / repellents

Yes, generally it is safe and won't hurt the effectiveness of our plant foods to mix and apply with most common herbicides / repellents, although we don’t necessarily endorse this! Make sure you know what you are putting in your garden!